Privacy Policy

Effective Date: 08/25

At **Yoga @ Studio 9**, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, mobile app, classes, and services.

By using our services, you agree to the terms outlined in this policy.

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1. Information We Collect

We may collect the following types of personal information when you interact with Yoga @ Studio 9:

Contact Information: Name, email address, phone number, mailing address.

Booking & Payment Info: Class registrations, membership details, and payment information (processed securely via third-party providers).

Health Information: Any medical details you voluntarily provide to instructors to ensure safe participation.

Account Details: Login credentials, preferences, and activity history (e.g. class attendance).

Device & Usage Info: IP address, browser type, pages visited, and interaction with our website or app.

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2. How We Use Your Information

We use your information to:

- Process bookings and manage class attendance
- Communicate important updates (e.g. class changes, cancellations, promotions)
- Deliver customer support and respond to inquiries
- Improve our website, services, and app functionality
- Send marketing emails or event notices (you can opt out at any time)
- Comply with legal obligations

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3. How We Share Your Information

Your data is kept private and secure. We do not sell or rent your personal information.

We may share information with:

- Trusted third-party providers (e.g. payment processors, booking platforms) strictly for service delivery
- Instructors or staff to support your participation in classes and events
- Legal authorities, if required by law or to protect rights, safety, or comply with regulations

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4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. However, no system can guarantee 100% security. We encourage you to keep your login details confidential.

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5. Your Rights & Choices

You have the right to:

- Access or update your personal information
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing communications
- Contact us with questions or concerns about your data

To exercise these rights, please email us at: yogaatstudio9@gmail.com

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6. Cookies & Tracking

Our website may use cookies to enhance user experience, analyse traffic, and personalize content. You can modify your browser settings to control cookie usage.

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7. Third-Party Links

Our website or app may contain links to third-party websites or platforms. We are not responsible for the privacy practices of these external sites.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it regularly.

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9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.